Getting Started with AI Visibility

Frequently Asked Questions

  • To access and use the AI Visibility, you must be subscribed to the medium-level plan or higher. Free trialers on the medium plan also have access to AI Visibility. For more information about our available subscription levels, please see our pricing page.

  • This message indicates that you and your tracked competitors are not being mentioned in the AI-generated responses for your tracked prompts. We recommend adding additional prompts to track and verifying that your brand, brand terms, and competitors are entered correctly. You can check this information and add prompts to track by clicking Edit Settings at the top of the page. Need additional help researching new prompts to track? Try the Prompt Suggestions tool or check out this full workflow for more help.

What’s covered?

This guide covers how to get started with the AI Visibility tool in Moz Pro tool. This includes how to set up your dashboard and the Brand Visiblity tab of the tool.

Quick Links

Getting started with AI Visibility

AI Visibility in Moz Pro helps you uncover AI opportunities by assessing your visibility in AI-generated search results and content.

To access the AI Visibility tool, click AI Research > AI Visibility from the left-hand navigation menu.

Please note: A medium-level subscription or higher is required to access AI Visibility. Free trialers on the medium subscription also have access to the AI Visibility tool. For more information about our subscription levels, please see our pricing page.

Screenshot showing where in the left-hand navigation menu you can access AI Visibility.

Setting up your AI Visibility dashboard

When accessing AI Visibility for the first time, you will be asked to set up your dashboard so we are able to begin data collection.

To set up your dashboard, follow these steps:

Step 1: Enter your brand details (brand name, brand domain, and brand terms).

Your Brand Name is required, while additional branded terms are not. If you have branded terms or keywords that are associated with your brand (for example, Grand Cherokee for Jeep or Sprite for Coca-Cola), feel free to enter them in the second box. You can hit Enter or click the plus sign after each term to add it, and you may enter up to 5 terms.

Screenshot showing the first 2 steps needed for setting up your AI visibility dashboard as outlined here.

Step 2: Enter your competitor details.

Enter competitor brands you’d like to compare performance against. This step is optional. You can enter a brand name and associated brand terms for up to 3 competitors.

Step 3: Confirm your selected LLMs.

Confirm your AI Providers. Gemini, Google AI Mode, and ChatGPT will be selected by default.

Screenshot showing the next 3 steps needed for setting up your AI visibility dashboard as outlined here.

Step 4: Enter topics for prompt generation.

This is where you enter in general topics you’d like to explore AI prompts for, and later their responses. We use topics to generate prompts for you to select and track your brand’s performance in the responses. For example, if you are a yarn company, you may enter “yarn weight” and “crochet patterns for beginners.” You can hit Enter or click the plus sign after each topic to add it, and you may enter up to 4 topics.

Step 5: Generate prompts to track.

Click Generate Prompts.

Step 6: Select prompts to track.

After clicking Generate Prompts, the Prompt List will populate with 25 prompts per topic entered. You can then select up to 100 prompts to track in your dashboard. Use the check boxes on the left to select the prompts you’d like to track

Pro Tip: If you’re not seeing prompts you’d like to track or you’d like to see additional options, simply head back to step 4 and enter new topics. The prompts previously generated will remain in your prompt list.

Screenshot showing the next 2 steps needed for setting up your AI visibility dashboard as outlined here.

Step 6: Save your dashboard settings.

Click Save & Continue.

Brand Visibility tab view

When you access the AI Visibility tool, the default view is the Brand Visibility tab. This is where you can see an overview of your AI search data.

Select your data view

After your dashboard has generated data, you can use the drop-downs at the top right to select the LLM and date range you’d like to view data for. 

Screenshot showing where to select your LLM and date range.

Click Edit Settings to update your dashboard, add new prompts, or remove prompts you’re tracking.

Your Results

The first module of your AI Visibility dashboard is the Your Results block. 

Screenshot of the "Your Results" block in the AI Visibility dashboard.

This block includes the following information:

  • Date - The date of the most recent data collection and the date of the next collection.
  • Summary - A brief summary of the brand’s performance in the tracked prompts.
  • Brand - The name of the brand you’re tracking.
  • Competitor(s) - The competitor(s) you’re tracking.
  • AI Engine - The LLM you’re viewing data for at this time. You can change the LLM you’re viewing data for using the drop down above the Your Results block.

Mentions & Positioning

Below the results summary, there are three blocks showing data around your tracked brands’ mentions and positioning in the responses to your tracked prompts.

Screenshot of the mentions and positioning section of the Brand Visibility tab in AI Visibility.
  • How often are brands mentioned? - This chart illustrates the number of prompt responses mentioning your tracked brands. 
  • How early are brands mentioned? - This block outlines the average placement of where your tracked brands are first mentioned in the responses to your tracked prompts. The lower the percentage, the better. If a brand appears earlier in the responses, it gets stronger visibility.
  • How often are brands mentioned first? - This chart illustrates the percentage of prompt responses where each tracked brand is mentioned first.

If you’d like to see more information about how often your tracked terms appear in LLM responses for your tracked prompts, click Show Terms Breakdown on the top right of the graphs.

This will open up the Current Share of Mentions Breakdown By Terms graph. This graph will show how often specific terms appear for each brand. You can add additional tracked brand terms by clicking Edit Settings at the top of the page.

Screenshot of the Top Brand Terms graph.

Visibility Trends

The last set of graphs illustrates how your tracked brands are performing over time in AI-generated responses.

Screenshot of the visibility trends graphs.
  • Share of Mentions Over Time - This graph shows how each brand's visibility has trended over time.
  • Average Position of First Brand Mention Over Time  - This graph shows how each brand's position in LLM responses has trended over time.

To remove a brand from either graph, click it in the key below. Hover over any data point in the graph to see more information.

Edit your dashboard and track more prompts

If at any time you need to edit the settings of your dashboard or add additional prompts to track, click Edit Settings at the top of the page.

Screenshot showing the edit settings button.

From here, you can edit your competitors and add additional prompts to track. You also have the option to manually add custom prompts. To do so, click Add prompts manually.

Screenshot of the Add Prompts Manually button.

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